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Adding IMAP4 SSL service support using STUNNEL

All editions of VPOP3 (from v3 onwards) support SSL connections to remote mai...
Home -> Knowledgebase -> VPOP3 Configuration

Lost administrator password

The administrator password is the same password as used for collecting email ...
Home -> Knowledgebase -> VPOP3 Troubleshooting

Determining the IP address of the VPOP3 computer

When setting up email clients to connect to VPOP3, you will need to specify a...
Home -> Knowledgebase -> VPOP3

Licence activation not working

When VPOP3 is started it will validate the licence key online to make sure th...
Home -> Knowledgebase -> VPOP3 Troubleshooting

About VPOP3 Software Maintenance

What is Software Maintenance? Software Maintenance allows you to get any ve...
Home -> Knowledgebase -> VPOP3

VPOP3 Antivirus Update Error 52

VPOP3AV update error 52 is a network error. First, make sure you are using V...
Home -> Knowledgebase -> VPOP3 Antivirus

VPOP3's AutoUpdate process failed with error code 258.

Error 258 is a Windows 'Timeout' error. VPOP3 waits 30 minutes for the update...
Home -> Knowledgebase -> VPOP3 Troubleshooting

Problem installing VPOP3 on Windows 2003 or Windows XP

When trying to install VPOP3 on Windows XP or Windows Server 2003, after ente...
Home -> Knowledgebase -> VPOP3 Troubleshooting

We installed a new router and now nothing works

If you installed a new router on your network and left it at the default sett...
Home -> Knowledgebase -> VPOP3 Troubleshooting

Collecting mail from Gmail using POP3

Gmail's POP3 servers are not standard POP3 servers, so you need to set your G...
Home -> Knowledgebase -> VPOP3 Configuration -> Receiving Mail

Webmail/admin showing dates in incorrect format in Chrome

If dates are shown in the incorrect format (eg in US format when you're in th...
Home -> Knowledgebase -> VPOP3

Restore a VPOP3 database backup - Version 5 or later

How to Restore a backup of VPOP3 The instructions below are to restore a fu...
Home -> Knowledgebase -> General VPOP3 Administration

Outlook not sending outgoing messages

If Outlook is not sending outgoing messages through VPOP3, it can be a bit ha...
Home -> Knowledgebase -> VPOP3 Troubleshooting

VPOP3DB Service not starting

VPOP3DB is the current name of the VPOP3 instance of PostgreSQL. Earlier vers...
Home -> Knowledgebase -> VPOP3 Troubleshooting

BATV errors with third party email filtering service.

> We've recently started > using <a service provider> to filter incoming ema...
Home -> Knowledgebase -> VPOP3 Configuration -> Receiving Mail

DNS Servers for internal and external access to VPOP3

If you want to be able to use your VPOP3 server on devices (e.g. phones & tab...
Home -> Knowledgebase -> VPOP3 Configuration

Problems accessing VPOP3 settings

If you have problems accessing the VPOP3 settings: - Go to Start → Progr...
Home -> Knowledgebase -> VPOP3 Troubleshooting

Lost VPOP3 Licence Details

If you have lost your VPOP3 licence key, we will be able to find it for you, ...
Home -> Knowledgebase -> General VPOP3 Administration

Recover registry settings from a dead Windows installation (v4 or earlier)

This is for Advanced Users Only! Note that this procedure is only suggested ...
Home -> Knowledgebase -> Old VPOP3 Versions

Duplicated Messages

If you get duplicate messages, then there are several common reasons for this...
Home -> Knowledgebase -> VPOP3 Troubleshooting