VPOP3 Antivirus

VPOP3 Antivirus update problems

Recently, some people have started having problems with VPOP3 Antivirus failing to update (error 52). This is because of some changes on the global update servers. Please upgrade to VPOP3 Antivirus v1.1.0 (https://www.pscs.co.uk/products/vpop3/av/download)(or later) If that upgrade is not possible, a work around in the meantime is to edit the VPOP3\plugins\vpop3av\vpop3avu.conf file and add the line which says: DatabaseMirror avupdates.pscs.co.uk above the line which says: DatabaseMirror d...

VPOP3 Antivirus Update Error 52

VPOP3AV update error 52 is a network error. First, make sure you are using VPOP3 Antivirus v1.1.0 or later. You can download this from https://www.pscs.co.uk/products/vpop3/av/download - make sure you download the correct 32 or 64 bit version depending on your VPOP3 installation (NOT your Windows installation). If you already have VPOP3 Antivirus v1.1.0 or later, then you can try these steps: - delete the VPOP3\plugins\vpop3av\db\mirrors.dat file if it exists - In the VPOP3\plugins\...

VPOP3 Antivirus update error 50

>I've been getting these error messages. Please advise what the issue is and how to resolve it. > VPOP3 has been unable to successfully download an antivirus update in the last 399 minutes. It has tried 200 times > within that time. The last error received was: > The VPOP3 Antivirus Update attempt failed with error 50 In the VPOP3\plugins\VPOP3AV folder, can you look in VPOP3AV.CONF and VPOP3AVU.CONF Do they both have lines saying: DatabaseDirectory <VPOP3 Path>\plug...

The VPOP3AV program is starting when VPOP3 starts, but I don't want to use it

This happens if you have told the installer to install the VPOP3 Antivirus option. The antivirus program starts when VPOP3 starts so that it is there in case you turn it on. If you do not want it any more: * Stop VPOP3 * Delete the VPOP3\plugins\vpop3av.vlb file and the VPOP3\plugins\vpop3av folder * Restart VPOP3

VPOP3 Antivirus not available

You can select VPOP3 Antivirus to scan email messages by going to Settings -> Anti-virus, and choosing 'VPOP3 AV' from the 'Use xxxx to scan attachments for viruses' selection box. If 'VPOP3 AV' is not available as an option, then check that you have downloaded VPOP3 antivirus (https://www.pscs.co.uk/downloads/vpop3av.php) and installed it (or installed it as part of a VPOP3 installation). Once you have downloaded and installed it, you need to restart VPOP3 for VPOP3 to detect that it is pre...

Ignoring specific detected viruses

In some cases a virus scanner may incorrectly detect files as being viruses. If this happens with a VPOP3-integrated virus scanner it will prevent the incoming attachment from being received. This can especially happen if you have the virus scanner configured to detect PUAs (potentially unwanted applications). Starting with VPOP3 v6.17 there are a couple of ways around this problem * Use Lua scripting (https://wiki.pscs.co.uk/reference:virus_scan_filter_script) * Use attachment filt...

Configure VPOP3AV to detect VBA macros & PUAs

Requires VPOP3AV v1.0.10 or later VPOP3AV v1.0.10 has a couple of new options you can enable if you wish. To do this, edit the VPOP3\plugins\vpop3av\vpop3av.conf file using a text editor (such as Notepad) You can add the following lines: DetectPUA yes This will cause the virus scanner to detect ‘potentially unwanted applications’. These are legitimate programs which can be used for nefarious purposes – such as password crackers or certain system tools. In many cases you will not want to all...

Uninstalling VPOP3AV

To uninstall VPOP3AV: * Stop VPOP3 * In the VPOP3 installation directory, find the Plugins folder, delete the VPOP3AV.VLB file from within that folder (optionally delete the VPOP3AV folder as well) * Restart VPOP3